RMA FORM

You selected the option to replace the product. It will be shipped to the address provided. Invoice for replacement item will reference your replacement PO # (if provided), otherwise this RMA # will be used as a reference. Replacement invoice will include freight cost. After we review this claim, we will advise if you need to return the defective product or not. Please do not discard the defective product unless we approve. If we request you to return the defective product, please ship by ground freight service and email us the shipping information to track shipment. We will need proof of delivery. Please do not short pay the original invoice. Submission of this RMA request does not create automatic credit. If we approve field destroy, we will credit the replacement invoice including freight. If we request defective product return and approve, we will credit the replacement invoice plus freight and ground shipping cost of the returned product.